Timber Maintenance Guide

Your Engineered Timber floor requires routine care and regular maintenance to ensure it maintains its beauty.


Never use abrasive cleaners, nylon scouring pads, steel wool or scouring powder as they may damage the floor.

Steam cleaners are not suitable for use with any type of engineered floor.

Do not use oil, soap, wax or other household products or polishes to clean the floor. These finishes may make the floor slippery and can leave a dull finish on the floor which is difficult to remove (sometimes impossible).

Do not flood the floor with water. Promptly soak up bulk liquid spills, including pet urine. Water can cause damage to wood floors.

Which cleaner should you use?

Use any non-abrasive, soap-free cleaner designed for engineered timber floors (as appropriate) on a regular basis.

We also sell cleaning kits which cleanse the floor surface thoroughly and maintain the original look of your floor. No residual layers of cleaning product are left behind.

Quick Step has also recommended the following cleaning cycle:

Routine Cleaning

Perform as often as necessary (preferably with an effective dust filter and suction nozzle for hard surfaces) or dust mop to remove any loose dirt or grit which could damage the floor. Vacuums with a beater bar or power rotary brush head can damage the floor and shouldn't be used.

Sunlight Exposure

Rotate mats, rugs and furniture where practical as intense natural and artificial light can discolour these products.

Footprints or Dirt

Wipe down with a well-rung damp mop or cloth (avoiding excessive amounts of water) to remove any footprints or dirt, wiping parallel to the boards. You can also use ready-to-use impregnated cleaning cloths or wet wipes.


Minor nicks and scratch marks can usually be easily repaired using repair accessories such as colour matched filler sticks. Contact us for details of recommended repair accessories.

We understand that all this information can be overwhelming! And that's why we're here to help, every step of the way. Contact us and we'll happily assist!


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